FAQ's
What are the causes of water damage?
The major causes of water damage could be large rain storms or flash flooding, great snow or ice storming, basically all forces of nature that include condensation. Water damage can also occur after fires or fire damage due to the weakening of structure. Also, poor gutter systems can also contribute.
What should I do if I discover a leak?
- Turn off the water
- Grab a bucket to put under leak.
- Call your agent and/or insurance claims lines to inform them of the situation.
- Get a claim number for your loss.
When there is a flood in my home what should?
- Move valuables items from affected areas
- Shut off electricity to areas of the home that might flood if there is standing water.
My ceilings are wet, what should I do?
- Stay away from wet ceiling as it can collapse when damaged from water.
- Our technicians will evaluate moisture content, determine the severity of the damage and may have remove some of your ceiling for ventilation. Wet insulation can also be a hazard and may need to be removed.
Can my carpet be restored or will it have to be replaced?
If the water is clean, we may be able to salvage the carpet and just remove the pad. Our technicians will determine this on a case by case basis.
- A few reasons your carpets may not be salvageable:
- Sewage Contamination
- Permanent Stains
- Carpet covers wood flooring- to salvage the wood flooring the carpet must be removed
- Loss of Adhesion- caused by prolonged exposure to water or age of the carpet
When should I get my sprinkler system winterized?
Mid October is the time we recommend the pipes be winterized.
How long will it take to dry my property?
Most dry outs take 3-5 days.
Does water damage cause mold?
Water damage certainly has the potential to cause the growth of mildew and mold. Because mold thrives in moist environments, any place that is wet (and especially humid) is a perfect place for mold to grow. Mold starts to grow within 72 hours. Don't wait, contact us as soon as possible to get the drying process started.